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Hitwise Intelligence - Robin Goad - UK

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Has the credit crunch killed ethical consumerism?

September 17, 2008

While the troubles facing the finance industry have picked up the headlines this week, the impact of the credit crunch continues to be felt elsewhere in the economy. One assumption people have made is that consumers will be less inclined to make more expensive ethical purchases as their disposable income falls. The recent fall in organic food sales reported by supermarkets seems to back this claim up.

At Hitwise we believe that search behaviour is a great way of tracking consumer behaviour. So, to test the ethical consumption hypothesis we created four search term portfolios: Carbon/Environment (e.g. ‘co2 emissions’, ‘hybrid cars’), Efficiency (e.g. ‘loft insulation’, ‘underfloor heating’), Fair Trade (e.g. ‘fair trade clothing’, ‘charity shops’) and Organic Terms (e.g. ‘organic vegetables’, ‘riverford organic’).The chart below illustrates how searches for these four portfolios of terms have fared over the last year.

ethical consumer seaerches environment efficiency fair trade  organic 2007 2008 chart.png

As you can see, the graph highlights a number of interesting trends. Firstly, the only one of the four to have experienced a significant increase over the last year was the Efficiency portfolio, perhaps not surprising given the rising price of fuel. The others have all declined over the last year, although only slightly. There are also clear seasonal peaks: Fair Trade searches peak at Christmas as people look for ethical gifts; while Efficiency searches increase during autumn / winter.

The table below lists the top sites receiving traffic from Efficiency searches, and these are a combination Government-related sites (e.g. Energy Savings Trust, Government Grants), fuel sites (e.g. Oil Price Check, Fuel Oil Direct), price comparison engines (e.g. uSwitch, Money Supermarket), and retailers that are well optimized for the terms (e.g. BoilerJuice, Screwfix Direct). The appearance of The Pension Service highlights the importantance of this issue to older people.

top websites receiving traffic from efficency searches energy saving  2008.png

Concern about energy prices has also led to more people visiting utilties websites, presumable to check prices and change suppliers. As the chart below illustrates, UK Internet traffic to a custom category of electricity and gas suppliers has doubled over the last year.

UK Internet traffic to electricity and gas utilities energy suppliers providers websites 2006 2007 2008 chart.png

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Posted by Robin Goad at 05:00 PM | (3) | (0)
In Categories Charities | Economy | Food | Government | Retail | Search | Shopping and Classifieds

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Comments

In bad times people always search for cheaper stuff. Cool that you guys analyze this subject!

Posted by lening | September 19, 2008 09:30 AM

A really interesting piece, it's great to see that the Efficiency terms are on the increase, and the sharp increase this month after the government announced the £910m efficiency package.

This compounds details from Act On CO2, that their switchboards are receiving 4 times the normal amount of calls.

Posted by Energy Saving | September 20, 2008 01:33 AM

I think is a great way of tracking consumer behaviour. But i only think the Carbon/Environment will work.

Posted by Train Amsterdam | January 22, 2009 10:01 PM

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Robin Goad

Research Director, Hitwise UK.

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