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Hitwise Intelligence - Heather Hopkins - UK

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Searches for Flights to Australia Indicate Travel Industry Will Remain Strong

August 22, 2006

In one of the busiest months for holiday makers, the travel industry was hit hard by an averted terrorist plot, stories and images of queues at the major airports, and now threats of a strike at Stansted this coming bank holiday weekend.

We prepared a brief analysis of the impact of these events on consumer behaviour online to help our customers understand the impact on the industry and to benchmark the impact on their own. Overall our analysis reveals that fewer visits are going to travel websites, with the exception of websites for airlines, which consumers are likely contacting for updated travel information. The analysis also reveals that long-term travel plans, such as plans to visit Australia for the Ashes Tour, do not appear to be impacted.

Last week I posted on the immediate aftermath and so will focus today on the results in the week after the attacks.

The following chart illustrates the share of all UK internet searches for the ten most searched-for destinations (measured as searches that include the keywords "flights to") in the past four weeks.
Flights to Searches.png

Visits to Travel websites declined last week but it is important for Travel companies to be able to benchmark their own decline against the industry to understand if they are fairing better or worse - or the same - as competitors. The following figures provide the percentage change in market share of visits to Travel category websites comparing the week ending 5th August 2006 with the week ending 19th August 2006. Since visits increased to travel websites in the immediate aftermath of the security alert, the comparison is done to the week before to provide a more accurate measure of change.

The top 10 sites in the Travel Agencies and Destinations and Accommodation categories all experienced a decline in market share last week compared with two weeks prior. Transport site visits varied, with some experiencing growth and others declines.


Further Analysis:
Hitwise clients interested in doing additional analysis can request the report from their account managers or by posting a comment on this blog. The brief report includes some tips on additional analysis to measure the impact of the current situation on your business business and inventory.

Posted by Heather Hopkins at 11:52 AM | (1) | (0)
In Categories Travel

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Comments

this coincides an interesting study released yesterday by Pickfords the largest international moving company in the UK which revealed Perth as the most popular international city destination, with more people migrating there than any single UK city.

Posted by Harvey | August 24, 2006 12:05 AM

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Heather Hopkins

Senior Online Analyst, Hitwise

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